Shipping policy
Shipping Policy
We ship worldwide using reliable shipping partners through our fulfillment providers.
Processing Time: All orders are processed within 1–3 business days after purchase.
Shipping Times:
- United States & Canada: 8–18 business days
- Europe: 10–20 business days
- Rest of the World: 12–25 business days (sometimes longer)
Please note that these are estimated delivery times and not guaranteed. International orders may experience additional delays due to customs clearance.
Important:
- Shipping costs are calculated at checkout based on your location.
- We are not responsible for any customs duties, taxes, or import fees that may be charged in your country. These are the buyer’s responsibility.
- Tracking information will be sent to you via email once your order has shipped.
If you have not received your order within 30 days of purchase, please contact us at keepverdant@gmail.com.